Who We Are
Charlotte's Best Christmas Lights is a holiday-lighting installation company located at 4086 Matthews-Indian Trail Rd, Matthews, NC 28104. You can reach us at (704) 412-8121 or info@charlottesbestchristmaslights.com. This policy describes what information we collect through this website and how we use it.
Information We Collect
Quote requests. When you request a quote, we collect the details you provide — your name, phone number, email address, property address, and information about the lighting you're interested in. We use this to prepare your quote, contact you about your project, and schedule your installation.
Newsletter signups. If you join our mailing list, we store your email address and use it to send seasonal tips and scheduling reminders. Every email includes a way to unsubscribe, and you can also ask us to remove you at any time.
Calls, texts, and email. If you contact us directly, we keep the correspondence so we can follow up on your request and maintain a record of your project with us.
How We Use Your Information
We use the information you give us only to run our business with you: preparing quotes, scheduling and performing installations, providing in-season service, and sending communications you've asked for. We do not sell your personal information, and we do not share it with third parties for their own marketing.
Cookies and Analytics
This site may use cookies and similar technologies to keep the site working properly and to understand how visitors use it in aggregate. We do not use this information to identify you personally.
How Long We Keep It
We keep quote and project records for as long as we serve your property, since returning clients often reuse their stored lights and designs year to year. If you'd like your information removed, contact us and we'll delete it.
Your Choices
You can ask us at any time to see the information we have about you, correct it, or delete it. Email info@charlottesbestchristmaslights.com or call (704) 412-8121 and we'll take care of it.
Changes to This Policy
If we update this policy, we'll post the new version on this page. This version was posted in July 2026.