Our guarantee

What’s Covered, and for How Long

We stand behind every install with manufacturer-backed coverage and our own workmanship guarantee — and as your installer, we’re your first call if anything ever needs attention.

Get a Fast Quote → Call (704) 412-8121

Coverage

Two Layers of Protection

Product coverage from the manufacturer, backed by our own guarantee on the work itself.

Manufacturer Warranty

Your fixtures are covered by a manufacturer warranty against defects. We confirm the exact term and register your system for you as part of installation.

Workmanship Guarantee

If an issue comes from how the system was installed rather than the product itself, we make it right.

Weather Resistance

Fixtures are built to hold up against Charlotte’s rain, heat, and humidity across every season.

Exact warranty terms and length depend on the manufacturer and product line used for your install — we’ll give you the specific coverage details, in writing, with your quote.

If something goes wrong

How Service Works

What if a section of lights stops working?

Reach out and we’ll diagnose the issue — most problems trace back to a connection point and can be resolved with a service visit.

Do I need to do anything to activate my warranty?

We handle registration as part of your installation, so there’s nothing you need to submit yourself.

What isn’t covered?

Damage from something outside normal use — storm damage, impact from a fallen branch, or unauthorized modification to the system — typically falls outside standard warranty coverage. We’ll walk through specifics with your quote.

Who do I contact for a warranty issue?

Reach out to us directly — as your installer, we’re your first point of contact for any service or warranty question, not the manufacturer.

Covered from day one

Questions About Coverage?

Every quote comes with your specific warranty details in writing. We usually respond within a couple of hours.

Get a Fast Quote → Call (704) 412-8121

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